Privacy Policy

1. Introduction

Western Suburbs Real Estate ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our real estate services
• Processing property enquiries and transactions
• Communicating with you about properties and services
• Sending you marketing communications (with your consent)
• Complying with regulatory obligations
• Preventing fraud and ensuring security
• Analysing website usage and trends

4. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party service providers who assist us in operating our business
• Regulatory requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or transfer of assets
• With Your Consent: For any other purpose disclosed to you with your consent

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the Privacy Act 1988 (Cth) and Australian privacy laws, you have the right to:

• Access and request copies of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us. Our Privacy Officer is Peta Buchanan. For our terms of use, please see our Terms of Service. Our formal Privacy Collection Notice (PDF) is also available from our Useful Links page.